Who We Are
Operations Built for Merchant Independence
Operational Integrity
Our Focus
Retailers should invest energy into product design, marketing narratives, and customer relationships. Physical fulfillment and tracking logistics demand rigorous daily consistency that distracts creative founders.
We build operational infrastructure that behaves predictably whether your daily parcel volume is fifty boxes or five thousand packages. Accountability remains central to our warehouse workflow.
Send a notePrinciples Driving Our Facilities
Barcode Rigor
Every single product is verified with optical scanners during receiving, picking, and final carton sealing to prevent packing discrepancies.
Transparent Ledgers
Our inventory counts and carrier invoices reconcile down to individual tracking numbers with zero lumped administrative fees.
Response Speed
Inbound pallets are docked and logged within four hours, ensuring products enter your available sales channels without idle delay.
Experienced Operations Leadership
Our warehouse managers and logistics directors bring fifteen years of commercial fulfillment experience.
Rebecca Hayes
Director of Warehouse Operations
Oversees dock receiving protocols and automated conveyor sortation across our Dallas and Atlanta facilities.
Thomas Gallagher
Head of Systems Integration
Specializes in EDI mapping, inventory synchronizers, and high-volume Shopify and marketplace platform connections.
Catherine Walsh
Returns & Quality Assurance Lead
Designed our 48-hour return grading framework to help merchants salvage returned inventory into sellable condition.
Meghan Ortiz
Customer Experience Supervisor
Manages our tier-1 support desk team, focusing on fast delivery tracking assistance and proactive buyer updates.
Brian Kowalski
Freight & Carrier Relations Director
Negotiates regional and national shipping contracts to maintain aggressive volume postage pricing for our client network.