SHIPPING
Shipping Policy
Last updated: October 30, 2026
Sellerspheres delivers quality e-commerce operational tools, physical supply chain hardware, and logistics support products to retail businesses nationwide. This Shipping Policy details our fulfillment schedules, delivery speeds, pricing parameters, and package tracking protocols.
Delivery Restrictions
We currently do not ship physical merchandise to APO/FPO addresses, general delivery boxes, or standard P.O. boxes due to carrier limits on bulky logistics equipment. Preorder merchandise and backordered inventory are identified clearly on product listings alongside prospective release dates. Separate shipments will be organized if an order combines immediate and backordered stock.
Lost, Delayed or Damaged Shipments
Customers must report transit damage, significant courier delays, or suspected lost parcels within 7 days of the scheduled delivery date. Please keep all original exterior shipping cartons, inner padding, and damaged items available for inspection and provide photographic documentation. Once the carrier claim is verified, we will arrange an expedited replacement or process a full refund to your original payment method.
Order Processing
Our warehouse fulfillment team requires an order preparation 1-2 business days window to verify, package, and stage shipments prior to carrier pickup. Orders submitted after daily cutoff times, over weekends, or on national holidays are queued for processing the next business day. Peak retail periods or specialized batch configurations may occasionally require the full duration of our preparation window.
Delivery Times & Carriers
Following order dispatch, transit typically requires delivery 3-5 business days after dispatch across standard domestic routes. We partner with reputable national logistics carriers, including FedEx, UPS, and the USPS, to ensure dependable freight handling. Estimated delivery schedules depend upon transit distance, carrier route schedules, and local weather conditions.
Shipping Costs
Shipping rates are calculated during online checkout based on parcel weight, package dimensions, and destination zip code. We are pleased to provide free delivery above 59 in the store currency for all qualifying product orders. The full and finalized shipping cost is clearly presented for your approval before you complete payment.
Order Tracking
As soon as your shipment is transferred to the carrier, an automated confirmation email containing a tracking number will be delivered to your inbox. You can use this tracking number directly on the carrier portal to monitor parcel transit milestones. If your tracking details do not show updates for more than 48 hours after dispatch, please reach out to our support staff.
Customs, Duties & Taxes
For any orders shipped to territories or international addresses, the recipient remains solely responsible for all applicable import duties, customs tariffs, and local taxes. These extra fees are assessed directly by regional customs agencies and are not included in our checkout charges. Delays associated with customs clearance inspections are outside the direct control of sellerspheres.